Shipping policy
Shipping Policy
Last Updated: October 10, 2026
Thank you for shopping with us! We work with trusted third-party suppliers and fulfillment partners to deliver your products directly to your doorstep.
Please review our shipping policy for information about order processing, delivery times, and tracking.
1. Order Processing Time
Orders are typically processed within 1–2 business days after payment confirmation. Processing times may vary depending on product availability and supplier processing times.
2. Shipping and Delivery Times
Our products are shipped directly from our suppliers and fulfillment partners.
Estimated delivery times are:
- United States: 3–7 business days.
- International Orders: 10–15 business days.
These are estimates, not guarantees. Delivery times may vary depending on the supplier, shipping method, destination, customs procedures, and carrier delays.
3. Shipping Fees
Shipping fees, if applicable, will be displayed at checkout before you complete your purchase.
Promotional or free shipping offers may be available on selected products or orders.
4. Order Tracking
Once your order has been shipped, we will provide tracking information when it is available.
Please allow 24–48 hours for tracking information to update. In some cases, tracking updates may take longer depending on the shipping carrier.
5. Multiple Shipments
If you order multiple products, your items may arrive in separate packages because they may be shipped from different suppliers or warehouses.
Your packages may arrive on different dates.
6. Shipping Delays
Although we work with our suppliers to ensure timely delivery, delays may occur due to high order volumes, weather conditions, customs inspections, shipping carrier issues, or other circumstances beyond our control.
If your order is significantly delayed, please contact our customer support team for assistance.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses and contact information at checkout.
If you notice an error, contact us as soon as possible. We cannot guarantee address changes or cancellations once an order has been processed by our supplier.
8. Lost, Missing, or Damaged Packages
If your package is lost, arrives damaged, or has not been delivered within the expected timeframe, please contact us at [your support email] with your order number and relevant details.
We will investigate the issue with our supplier or shipping partner and assist you according to our applicable refund and replacement policies.
9. Customs, Duties, and Taxes
International shipments may be subject to customs duties, import taxes, or other charges imposed by the destination country. Customers are responsible for these charges unless otherwise stated at checkout or required by applicable law.
10. Contact Us
If you have questions about your order or shipping, please contact us at:
Email: [your support email]
We appreciate your patience and thank you for shopping with us!